Frequently Asked Questions


No, unfortunately we only sell online. You can however arrange to fit in Groenkloof, Pretoria. This might change in the future so keep an eye out.
Please follow our link to Sizing & Care.
Unfortunately due to time limitations and production we are not able to customize orders. We apologize for any inconvenience caused.
Due to our volumes in production re-stocking can take anything from 3-4 weeks also depending on the time of year, peak seasons may take up to 6 weeks.
Please follow the link to Shipping & Deliveries for delivery times. If you still haven't received your order within these suggested times please send us an enquiry on the Contact Us page or e-mail to info@momsy.co.za and we will provide you with a tracking number.
We love collaborating, please send your proposal to info@momsy.co.za.
Pre-ordered item's production times may vary and will be announced at pre-order stage. Anything from 5-15 working days.

Yes, we have a Payfast account. Let us know if you can't do an eft then we can send you a payment request on Payfast.