Returns & Exchanges

Sorry, no refunds, we are very happy to exchange if you are unhappy with a size, colour, incorrect or damaged garment (excluding swimwear).

Swimwear can not be exchanged due to personal hygiene.

Exchanges will be allowed if the garment is returned in its original packaging, hasn’t been damaged or worn, with fair reason. Exchange needs to be requested within 14 days of purchase. Exchange is only possible if the item is still available on the website. End of season / collection sale items can not be exchanged.

Clients are responsible to return the package to our pickup point in Groenkloof, Pretoria at their own cost. They are also responsible for the extra cost to have the new item delivered.

Damaged or incorrect items will be collected and returned by Momsy at our own cost.

Clients must inform us within 7 days of delivery if a garment is damaged or incorrect for a possible exchange.

Please note that all our items are hand made and may differ slightly from one another or from the images.

We are constantly improving our products and may improve a pattern or fabric at any time. Our garments are hand made and may have slight differences in length, size and colour.

NB: Due to high order volumes delivery might be extended by 5-7 business days. Thank you for your support + patience mamas.